The Honeywell Thermostat CM921 User Manual is a 19-page booklet, document 42011077-103 R1, dated 2006 and published by Honeywell Control Systems Ltd. The CM921 is a 1 day wireless programmable room thermostat that talks to an HC60NG relay box, so no thermostat cable runs between the two. This page follows it through setup, programming, the modes, the holiday function, the user parameters, cooling and the eight faults it prints.
Download the Honeywell CM921 User Manual (PDF)
Table of Contents
- What Is the Honeywell CM921?
- Controls and Display
- Setup: Batteries, Date and Time
- Programming the Six Periods
- Operating Modes and the Holiday Function
- User Parameters, Cooling and the HC60NG
- Troubleshooting: The Eight Entries
- Frequently Asked Questions
What Is the Honeywell CM921?
Page 1 describes the CM921 as a wireless programmable room thermostat designed to control a heating system efficiently, providing comfortable temperatures when you are at home and energy savings when you are away. The link to the boiler is wireless, so the booklet covers no wiring for the thermostat itself; the connections sit at the boiler and the HC60NG relay box. The unit has a backlit LCD, an OK confirm key, six temperature levels per day, a holiday button, automatic summer and winter time change, and a memory that holds the program when the batteries come out. Optimum Start and the OFF-mode frost value are installer settings.
Controls and Display
Page 2 prints a numbered drawing of fifteen parts. The instructions use the slider switch with its five positions, DATE, PROG, AUTO, MAN and OFF; the up and down temperature arrows; the green OK button; the left and right program arrows; the enquiry button marked with an i; the holiday button marked with a suitcase; and the plus and minus time buttons.
Setup: Batteries, Date and Time
Step 1: Fitting the Batteries
Follow these steps only if the screen is blank, with no symbols or digits displayed.
- Lift up the front cover to reveal the battery cover.
- Remove the battery cover by pressing down and sliding it out.
- Insert the two AA LR6 alkaline batteries supplied with the thermostat, watching the orientation on page 2; the screen then displays information and the unit is ready.
- Replace the cover by sliding it firmly back.
The cells are alkaline LR6, and used ones are to be disposed of carefully.
Step 2: Setting the Date and Time
Move the slider to DATE. SET THE DAY appears and the day digits flash; the up or down arrow shows DAY OK? while pressed, and the green button confirms. The month and year follow the same way, and an invalid date returns the thermostat to the start of the mode.
The time digits then flash with SET THE TIME. Each press moves one minute, and holding the button changes the time slowly and then progressively quicker. CHANGES SAVED appears, then DATE COMPLETE; moving the slider before that point discards the changes.
Step 3: First Run
With the date and time set, move the slider to AUTO and the built-in program runs. The booklet describes no pairing or commissioning procedure for the radio link.
Programming the Six Periods
The built-in program has six temperature level changes, settable between 3.00am and 2.50am, each level between 5°C and 35°C in 0.5°C increments. The default program is printed on page 5.
| Period | 1 | 2 | 3 | 4 | 5 | 6 |
|---|---|---|---|---|---|---|
| Time | 6:30 | 8:00 | 12:00 | 14:00 | 18:00 | 22:30 |
| Temperature | 21°C | 18°C | 21°C | 18°C | 21°C | 16°C |
Move the slider switch to PROG and use the left and right arrows to move between the six periods; a flashing square at the bottom of the screen marks the current one.
Changing a Period
The screen shows SET TIME 1 with the time flashing. Press an arrow and TIME 1 OK? appears; holding the button changes the time quickly, and if the next change period flashes, that next change is pushed forward if you keep pressing. The green button confirms and SET TEMP 1 follows; adjust until TEMP 1 OK? appears, confirm, and SET TIME 2 follows. Repeat for all six periods, or move the slider to AUTO at any point. Ten minutes without input brings MOVE THE SLIDER on screen.
Any period from 2 to 6 can be disabled. In PROG, reach it with the left and right arrows, check the flashing square, then hold the enquiry button for at least 2 seconds. To restore one, navigate to it, where the screen shows DISABLED, and hold the same button until ENABLED appears.
Operating Modes and the Holiday Function
AUTO, MAN and OFF
AUTO follows the temperature program, default or personalised, which the booklet calls the best way to maintain comfort while maximising energy savings. MAN acts as a simple thermostat with a fixed setpoint, adjustable from 5°C to 35°C and held until another mode or temperature is selected. OFF controls to 5°C by default as frost protection, a value adjusted by calling your installer.
Room, Target and Frost Temperature
In AUTO and MAN the display shows the room temperature with ROOM TEMP. Pressing the enquiry button flashes the target temperature with TARGET TEMP for 5 seconds; in OFF the same button shows FROST TEMP. The up or down arrow overrides the programmed temperature for 5 seconds, ending at the next programmed change. The plus or minus buttons adjust the clock, confirmed with the green button.
The Holiday Function
The holiday function holds a constant temperature, 10°C by default, for 1 to 99 days, saving energy and related costs while the home is empty. In AUTO or MAN, press the holiday button: the day after the current day is selected with RETURN DATE OK?, and the plus or minus buttons set 1 to 99 days. The green button confirms, then TEMP OK? allows 5°C to 35°C. HOLIDAY MODE stays displayed until the return date, the counter dropping by one at midnight, and the thermostat resumes the mode set on the slider. Press the holiday button again, or move the slider, to cancel.
User Parameters, Cooling and the HC60NG
The Three User Parameters
Move the slider to OFF, then hold the enquiry button for about 5 seconds; CLOCK SELECT appears with the current setting.
| Parameter | How to reach it | Values | Page |
|---|---|---|---|
| Clock select | First screen on entering user mode | 12 = AM/PM format, 24 = 24hr format | 11 |
| Reset program | Press the plus time button once | 0 = user program, 1 = built-in program | 11 |
| Auto change | Press the plus time button twice | 0 = disabled, 1 = enabled | 11 |
The up or down arrow selects each value, the display flashes, and the green button confirms it; move the slider to exit. Selecting 1 on RESET PROGRAM restores the built-in program and discards the personalised one, and clock select changes how the time is displayed, not the time itself.
Switching to Cooling
Cooling needs a correctly set up system. Press the up and down arrows together for 5 seconds in any mode and COOLING appears. The cooling program uses the same six times with its own temperatures, edited through PROG:
| Period | 1 | 2 | 3 | 4 | 5 | 6 |
|---|---|---|---|---|---|---|
| Time | 6:30 | 8:00 | 12:00 | 14:00 | 18:00 | 22:30 |
| Temperature | 24°C | 28°C | 24°C | 28°C | 24°C | 24°C |
The HC60NG Relay Box
The HC60NG is the relay box that receives the radio signal, with a push button and relay status LEDs. The green LED indicates normal operation of the radio frequency system, on when the boiler is on. A red LED, steady or flashing, means radio communication has been lost, which the location of the thermostat may explain, or a radio fault, which is a call to the installer. While communication is lost the boiler can be switched with the push button.
Troubleshooting: The Eight Entries
Pages 12 and 13 print eight entries in three columns, Symptom, Possible Cause and Remedy, four on each page, several with more than one cause. They appear in the booklet’s order and grouping, with icons named as the battery, flame and spanner symbols.
| Symptom | Possible cause | Remedy |
|---|---|---|
| The thermostat has a blank LCD screen. | Batteries not installed. | Check to see if there are batteries in the battery compartment and the paper tab has been removed. |
| Incorrect battery orientation. | Check that the batteries have been installed in the correct orientation. | |
| Exhausted batteries. | Replace with new batteries. | |
| The thermostat shows a flashing battery symbol on the LCD screen. | Batteries are exhausted and need replacing. | Replace with new batteries. |
| The thermostat’s LCD display shows a flame symbol but the heating does not switch on. | The heating is not required at this moment. | The heat demand is sent to the HC60NG as a value between 0-100%. The HC60NG will adjust the boiler on time to meet this requirement. That is why the heating will be off sometimes even if the flame symbol is displayed. To check if the RF system is communicating properly, press the up arrow button to increase the set temperature a few degrees above the current temperature. The heating should come on after a few seconds. |
| The thermostat shows a flashing spanner symbol on the LCD screen. | Fault in thermostat. | Remove and re-insert the batteries in the thermostat. If the spanner symbol does not clear itself in a few minutes, call the installer. |
| The thermostat’s LCD display works but the heating does not switch on (HC60NG LEDs are off or green one is on). | No power to heating system. | Check that there is power to the heating system. |
| Program does not call for heat. | Move the slider switch to MAN and press the up arrow to increase the temperature a few degrees above the current room temperature. The heating should come on after a few seconds. | |
| Wrong electrical connection. | Call electrical installer to check the boiler and HC60NG power supply as well as the connection between the boiler and the HC60NG. | |
| The red LED on the HC60NG is constantly on or flashing. | RF communication lost due to the wrong location of the thermostat. | Hook the thermostat back on the wall bracket or replace the thermostat on the table stand in the position where RF communication was reliable. |
| RF communication fault. | Call installer. Note: you can control the boiler manually when the RF communication is lost. Press the HC60NG push button to switch the boiler on and off. When the green LED is on, the boiler is on. | |
| Heating switches ON or OFF too slowly or quickly. | The thermostat not set correctly for your system. | Call Installer. |
| Temperature swings between too hot and too cold. | The thermostat not set correctly for your system. | Call Installer. |
Frequently Asked Questions
How long do the batteries last and how do I change them?
About two years. A flashing battery symbol shows when power is running low, and the cells are changed by following the battery steps on page 3 with new AA LR6 cells.
Can I hold one temperature all day?
Yes. Move the slider to MAN and set the temperature with the arrows, 5°C to 35°C in 0.5°C steps; it is held until another mode or temperature is selected.
What is Optimum Start?
A function that starts the heating earlier on cold days and later on warmer ones, to save energy. If it is in use, enter the times you want to be warm, not the times you want the boiler to fire. The booklet lists it as an installer option.
Where can I put the thermostat if I use the table stand?
Where reliable radio communication has been proven, with your installer checking the spot. The unit measures the temperature of the room it is in, so keep it away from draughts, sunlight and heat sources, 30 cm from metal and 1 metre from other electrical equipment.

















